Frequently Asked Questions.

What is the registration process like? 

To enroll, please complete and submit the registration Google form available on our website. The form will collect essential information, including student details, parent/guardian contact information for students under 18, choice of instrument, program selection, experience level, preferred schedule, and any optional comments. Submission requires agreement to our policies, consent, and terms and conditions via a digital checkbox.

Once your form is submitted, you will receive an automatic confirmation email. A school administrator will then contact you within a few business days to confirm your program selection, assigned teacher, lesson schedule, location, and pricing. After confirmation, you will receive a pre-paid invoice for your selected services.

* Please note: All payments must be processed and received at least 7 days before your first lesson or by the posted semester deadline. Registration deadlines and additional information are available on our website.

Can I register at any time, even after a class has started?

LMA offers rolling admissions for private lessons. Mid-registration for all group classes is open only if the class is not full. Please contact the school for any inquires. 

What is the cancellation policy? 

Tuition and fees are non-refundable except in cases of program cancellation by the school or documented medical emergencies. For one-on-one private lessons and consulting sessions, absences must be reported to the school at least 48 hours in advance to qualify for a make-up session. Make-up sessions are limited to once a semester and will be scheduled at the end of the year. To help us plan effective classes, please notify us of absences as early as possible. Cancellations made within 76 hours will result in forfeiture of that session. Group class programs are non-refundable and do not offer make-up lessons. Requests for refunds due to exceptional circumstances will be reviewed on a case-by-case basis; please submit such requests in writing to the school administration. 

What are the payment methods?

We accept all major credit cards, debit cards, as well as ACH bank transfers. ACH bank transfer is our preferred method of payment. Invoices will be issued after your application is confirmed; and all tuition must be prepaid. Please note, we do not accept cash or checks. 

Do parents need to accompany students? 

Parents are required to accompany students for toddler classes. While it is optional for parents to accompany for private lessons, we highly recommend doing so.

Who do I reach out for general questions? 

The best mode of contact is via email or phone. Please email the administration team.

Weekdays: 9:30 am - 12:00 pm & 3:00 - 6:00 pm Weekends: 9:30 am - 12:00 pm